| This Quarter | Last Quarter | Year Ago | |
|---|---|---|---|
| Collection Effectiveness Index | 83.65 | 83.00 | 84.88 |
| Days Sales Outstanding | 40.40 | 42.40 | 42.00 |
| Best Possible DSO | 31.27 | 32.60 | 31.70 |
| Average Days Delinquent | 6.90 | 6.60 | 6.80 |
| Per Cent Current | 82.72 | 83.66 | 82.86 |
| Per Cent Over 91 Days Past Due | 0.75 | 1.00 | 1.10 |